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Monday, 3 December 2012

UK: Texting is top way for UK to stay in touch

Texting is the most popular way for British people to stay in contact, with the average consumer sending 50 SMS messages a week, according to a study by UK communications regulator Ofcom.


The findings come as the text message celebrates its 20th birthday on Monday.

The first ever SMS was sent on December 3 1992, when Neil Papworth, a 22-year-old British engineer used his computer to send the message "Merry Christmas" to an Orbitel 901 mobile phone.

Now 90 per cent of 16-24 year olds text daily to communicate with friends and family, according to the Ofcom study.

The Communications Market Report 2012 said talking on the phone was also less popular than texting among the age group, with only 67 per cent saying they make daily phone calls.

In 2011, more than 150 billion text messages were sent in the UK, which was almost triple the amount sent five years previously in 2006.

The report also found that texting was most prolific among 12-15 year olds, who send an average of 193 texts every week, almost four times the UK average. This has more than doubled from 12 months ago, when just 91 were sent each week by the same age group.

Girls aged 12 to 15 are texting significantly more than boys, sending an average of 221 messages a week - 35 per cent more than boys of the same age, who send 164 a week. The average child aged 8 to 11 sends 41 texts each week, almost double the number sent in 2011.

The first half of 2012 saw two quarterly declines in the volume of SMS messages sent in the UK (Q1 2012: 39.1 billion; Q2 2012: 38.5 billion), falling slightly from their peak of 39.7 billion in Q4 in 2011.

This decline could be attributed to people using alternative forms of text-based communications, such as instant messaging and social networking sites.

The recent increase in ownership of internet-connected devices, such as tablets and smartphones, could also be behind this trend. Four in 10 (39 per cent) adults now own a smartphone, making it easier to gain access to web-based communications.

James Thickett, Ofcom's director of research, said: "When texting was first conceived many saw it as nothing more than a niche service.

"But texts have now surpassed traditional phone calls and meeting face to face as the most frequent way of keeping in touch for UK adults, revolutionising the way we socialise, work and network.

"For the first time in the history of mobile phones, SMS volumes are showing signs of decline.

"However, the availability of a wider range of communications tools, like instant messaging and social networking sites, means that people might be sending fewer SMS messages, but they are 'texting' more than ever before."

Source: By AAP on 3rd December 2012.

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Happy 20th Birthday to SMS Text Message!



Woohoo ~ ~ Let's sing a birthday song now !!

Happy Birthday to You
Happy Birthday to You
Happy Birthday to SMS
Happy Birthday to You

The first text message was sent 20 years ago!

Ever wonder when was the 1st SMS was sent? Read below...

The very first text message was sent 20 years ago, on Dec. 3, 1992. The momentous missive? “Merry Christmas,” wrote Neil Papworth, then a 22-year-old engineer, to Richard Jarvis, an executive at British telecom Vodafone. Jarvis was attending his company’s holiday party in Newbury, England, and received the text on an Orbitel 901 (see picture on left).

To be precise, this marks the 20th birthday of SMS, which stands for Short Messaging Service. In most cases, an SMS is sent from one phone to another on a narrow slice of cellular bandwidth called the control channel, an ever-present connection that’s also used to notify phones of incoming calls and signal strength. That’s one reason why SMS has proven to be a durable form of communication during disasters, when traffic channels, which are used for phone calls and larger data transfers, get overloaded.
The control channel’s diminutive size is what accounts for the strict, 160-character cap on text message length. (In turn, that’s why Twitter, which was originally based on SMS, limits tweets to 140 characters, in order to fit the message plus the sender in a single text message.) It’s also why some people argue that wireless carriers gouge their customers by charging several cents per text when the marginal cost to the company is zero: the control channel is used whether or not it’s transmitting an SMS.

In fact, on its 20th birthday, the text message finds itself threatened by a host of free alternatives, from Facebook messaging to Apple’s iMessage. SMS usage is waning in much of the world, now even including the United States, which was slower to the adopt the technology. That decline is likely to accelerate as more people purchase smartphones that are laden with other messaging options, meaning the future of SMS lies in feature-phone markets like India and Africa.

Still, text messaging remains the world’s most widely used form of digital communication, with some six billion to eight billion texts sent per year, according to various estimates. The technology has endured, in part, thanks to its compatibility across different types of phones and networks: SMS didn’t really take off until the late 1990s, when companies and governments began lifting regulations that only permitted sending texts between customers on the same network.

Though other forms of communication had more memorable inaugural messages—”What hath God wrought” was the first telegram—it’s fitting that the first SMS was “Merry Christmas.” Nowadays, the busiest day for text messaging is, in fact, Christmas Eve, when people across the world reach out to each other with short and sweet attempts to connect.

Source: By Zachary M. Seward on 3rd Dec 2012

Friday, 16 November 2012

Philippines - Cops to use SMS to check gun licenses

MANILA, Philippines - Police officers will use short messaging system (SMS) or text messaging to verify the ownership of firearms whose bearers are accosted during the election period, a Philippine National Police official said yesterday.

Chief Superintendent Raul Petrasanta, chief of the PNP Firearms and Explosives Division (FED), said the use of text messaging for policemen manning checkpoints would surely help them in immediately verifying the gun ownership of certain firearms.

Petrasanta said the SMS program would be launched within the month in preparation for intensified implementation of checkpoints to ensure honest, peaceful and orderly elections.

“We will soon launch this SMS program for members of the PNP to allow them to verify real-time,” he said, noting that the program will be in operation round the clock since it is computerized.

Petrasanta said if the person is not the rightful owner of the firearm he or she will be charged with illegal possession of firearms. He clarified that only the gun’s registered owner can keep it and only a person with a permit to carry a gun outside residence (PTCFOR) can bring a gun outside his house.

He warned gun owners that they will need a PTCFOR even if their gun is in their car since “cars and other vehicles are not considered an extension of your home.”

Source: on 15th November 2012

Thursday, 25 October 2012

China - now has over 200 million 3G subscribers

China added 10.08 million new 3G subscribers September to reach a total 3G user base of 202.64 million,China's Ministry of Industry and Information Technology (MIIT) said.
Telecom operating revenues were 106.36 billion yuan ($16.83 billion), bringing the cumulative year-to-date total to 895.27 billion yuan ($141.66 billion), up 12.1% over the same period of 2011.

Mobile subscribers grew by 12.50 million to 1.085 billion, and fixed-line subscribers dropped by 0.24 million to 281.94 million.

A total of 79.03 billion SMS messages were sent during September, bringing the total for the first 9 months of 2012 to 676.61 billion, a 3.6% increase over the figure during the same period of 2011.

Broadband added 2.28 million new registered users in September to reach a total of 170.57 million. Dial-up increased by 1.03 million users, lifting the total dial-up user base to 5.73 million.

Source: By  Tony Zhu on 24th October 2012

Tuesday, 9 October 2012

Philippines - Smart Money brings cashless parking system

e-Park via SMS: what an advanced mobile solution technology

Smart and parking operator Wi-Tech Solutions & Development have launched an e-Park initiative and is a project of Smart Money. Users of Smart Money, the electronic wallet service, can conveniently pay parking fees through SMS when they park their vehicle along the Roxas Boulevard service road in Manila, site of the first cashless and automated street parking system in the Philippines. After parking on any of the 90 slots between Pedro Gil Street and the Magsaysay Center on Roxas Boulevard, vehicle owners with a Smart Money account need only text a code to have the parking fee automatically deducted from their mobile wallet. The parking rate is PHP 10 per hour. Vehicle owners can occupy a slot for a minimum of two hours. Thirty minutes before they reach the time limit, Smart Money users will receive an SMS reminding them to either vacate the slot or send additional load using the same code to extend their use of the parking space.

Vehicle owners who have no Smart Money account yet can pay in cash to e-loaders in the area who, for a minimal fee of PHP 3-5, will then use their Smart Money account to remit the payment to the e-Park system. Those who wish to get a Smart Money account may visit smart.com.ph.

Source: By telecompaper on 8th October 2012.

Looking for SMS solution? Contact us at +603 8996 4780 or sales@moceansms.com

Monday, 8 October 2012

Australia: Acceptance of Mobile Advertising Jumps


Have you incorporated SMS marketing into your marketing activities? Have not? Uh be fast to adopt this new and highly accepted method before left behind. Not convinced? Let's see below! :)
Australians are becoming more and more accepting of mobile advertising with new figures showing a boom in the proportion of mobile users 'opting in' to receive corporate SMS and MMS messages.
Almost 60% of consumers surveyed in the Australian Interactive Media Industry Association's (AIMIA's) 2012 'Annual mobile phone lifestyle index' (AMPLI) said they had opted in to receive direct mobile ads from businesses, up 10% on last year.

The research also revealed that once consumers received advertising messages, they were more likely to engage with them than not, with 54% or respondents saying they would engage with direct messages.
The news comes as the Australian government considers amping up privacy laws which would curb the ways mobile marketers are allowed to communicate with consumers. 
Unsurprisingly, the percentage of smartphone owners has also jumped year-on-year, with 76% of all respondents owning a smartphone, up from 67% in 2011.

Based on the survey results, AIMIA predicts that 80% of respondents will own a smartphone by the end of 2012 and 84% will own a smartphone by mid-2013.
Tablet ownership has more than doubled year-on-year, with 38% of respondents saying they owned a tablet device, up from last year’s figure of 16%.
An additional 33% of survey respondents said they were planning to purchase a tablet within the next 12 months. Based on these results the forecast for tablet ownership is 50% by December 2012 and 71% by mid-2013
When it came to the use of mobile apps, 69% of people reported having downloaded and installed an app on their mobile phone, up from 55% in 2011.

The most popular type of apps were those for navigation and games, followed closely by news and weather and social networking.
Almost 60% stated they had paid to download an app, flat on last year.
But while uptake of mobile technology booms, it seems customer satisfaction with mobile carriers is low. Last year’s AMPLI survey saw satisfaction levels for almost every service type decrease considerably when compared to previous years and the 2012 results have persisted, with minimal evidence of recovery. 
However this year’s results show substantial variation in satisfaction across the carriers when it came to specific services.
Satisfaction with Virgin was considerably higher for almost all services when compared to other carriers, except for network coverage
Vodafone experienced substantially lower levels of satisfaction compared to the other carriers for overall satisfaction, customer service, network coverage and content and services available via the carrier’s portal. AIMIA said these results were most likely an outcome of the network issues the carrier has experienced over the last year
Satisfaction with Telstra’s network coverage was a standout for the carrier when compared other providers
The AMPLI report is a collaborative industry research project carried out by the Mobile Industry Group (MIG) - a special interest group of AIMIA.
Source: By Madeleine Ross on 27th September 2012.
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Thursday, 23 August 2012

Tanzania: Mobile Phone Users Opt for Messages

THE number of on net traffic mobile phone calls declined by 2.6 per cent in the first quarter of 2012 compared to quarter ending December 2011, with many people opting for short messages (SMS) that more than doubled.

Official data released last week by Tanzania Communication Regulatory Authority (TCRA) shows that the number of on net calls declined to 4.63 billion in the quarter under review from 4.76 billion of the preceding period, a sign that many mobile users have opted to messages.

"The number of short messages sent through mobile phones more than doubled to 1.23 billion in the quarter ending March 2012 compared to only 598.74 million recorded in the period between October and December, last year," stated the report.

Total revenues garnered from the number of messages which exchanged hands among various mobile users jumped to 72.64bn/- in the period ending March compared to only 20.95bn/- accrued between October and December, 2011.

In the meantime the number of calls from one network to another declined by 3.31 per cent to 232.12 million
in the quarter under review compared to 240.07 million of the previous period.

But the number of mobile sms from one network system to another increased by 16.27 per cent to 324.80 million in March, this year compared to only 279.34 million messages. Tanzania lead in the East African region in terms of average number of text messages sent per month per subscriber.

Moving the 2012/13 budget estimates in Dodoma in June, this year, the Minister for Finance and Economic Affairs Dr William Mgimwa said the government has increased taxes on mobile phone calls by two per cent to 12 per cent, which will definitely impact on the rate of both on and off net calls.

The quarterly operator's subscriptions market shares show that Vodacom still leads with 45 per cent, Airtel 27 per cent, Tigo 21 per cent and Zantel six per cent.

Source by: Sebastian Mrindoko on 22 August 2012





Wednesday, 22 August 2012

SMS to drive mobile messaging ad revenue past $7.14bn by 2017


Think mobile messaging services like Whatsapp are killing SMS? Think again.
In fact, the use of location-based SMSes to deliver relevant ads will see mobile messaging ad revenue hit US$7.14-billion by 2017.
According to UK-based tech analysis company Juniper Research, targeted SMSes have significant benefits for anyone looking to push their brand. While they may lack the rich media content of other advertising formats, they are very familiar to consumers and have a much higher chance of being opened, even if unsolicited. SMS ads are also a low-cost option for those seeking large reach; in the UK, for example, a bundle of 1 000 text messages costs around £0.05 (8¢) per message, falling to around £0.03 (5¢) for larger bundles.
That said, consumers can react negatively to this kind of targeted advertising. That’s why the campaigns that work best are the ones that people have to opt in to. Juniper research reckons these types of schemes will become more common as operators attempt to look for revenue streams beyond voice and data but it is unlikely that they will become opt-out or compulsory.
According to Juniper research’s Charlotte Miller, the effectiveness of SMS, combined with location-based ads is a particularly effective one:
Sending adverts using mobile messaging gives advertisers a simple, cheap and effective way of reaching consumers. Adding location technologies is an even more powerful proposition, particularly for transactional advertising as marketers can reach consumers who are near a location where they can purchase. Knowing that the recipients of an ad have actively asked to receive it and will in all likelihood open it is also particularly attractive.
Although SMS will drive the market, companies will have to include other forms of mobile adverts, such as those that direct consumers to mobile optimised sites or content, particularly given the highly promising mCommerce opportunity.
Mobile apps meanwhile offer valuable inventory for mobile ads and, according to Juniper Research, spend on in-app advertising will increase rapidly over the next few years.
Source: By Nur Bremmen on 20th August 2012
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Thursday, 16 August 2012

Israel - Security Industry: military tests SMS system

The Israeli military's Home Front Command is testing a Short Message Service system.  The SMS system is designed to warn the Israeli population against missile attacks. The $10 million system is a development between Israel's eVigilo and Sweden's Ericsson.

The Personal Message system is scheduled for testing in different Israeli communities each day. A Home Front Command spokesman said SMS is specifically designed to focus missile alert warnings "just to people who are within a specific area that is going to be hit. The Home Front Command, checking cellular alert system, (number)," will be the message sent to those who signed up to participate in the SMS drill.

A statement issued by Home Front Command added, "The Home Front Command will today start conducting nationwide testing of the 'Personal Message' alert system, which will end on Thursday," with the SMS texts in Hebrew, Arabic, English and Russian being sent to subscribers on Israel's three main cellular networks -- Cellcom, Pelephone and Orange. The Home Front Command has also reached an agreement to work with Hot Mobile subscribers."

Subscribers can call the cellular company to request being disconnected from the alerts if they don't wish to receive them. On Sunday and Monday, SMS mock messages about an impending missile attack were sent to the area around Ramle-Lod. On Tuesday, messages are to be sent to Ashkelon, Ashdod, Tel Aviv, Netanya, Akko, Haifa, Nahariya, Karmiel, Tzfat and other locations, while Wednesday the SMS messages is scheduled to be sent to Dimona, Rehovot, Yavne, Rishon Letzion, Kiryat Shmona and other cities. Thursday, the final day of the SMS system tests, is to focus on Beit Shemesh, Mevaseret Tzion, Modi'in and other locales.

The SMS public warning system is expected to be fully operational by September. Home Front Command officials believe that the SMS system could be used to warn the population of an imminent missile attack either by Iran or Hezbollah militia based in southern Lebanon, with the Israeli military worried that the possibility of missile strikes could increase if Israel eventually decides to mount a pre-emptive attack on Iran's nuclear facilities.

Cellular companies initially hesitated to cooperate with the Home Front Command, saying that the SMS warning system could cause widespread panic. The companies demanded the Defense Ministry indemnify them in the event of possible lawsuits. However, following discussions with legal specialists the sides agreed that no compensation would be paid, citing the legal precedent that none is paid in the case of false alarms.
A second issue that arose in discussions between the cellular companies and the Home Front Command was whether the SMS system could be defined as unsolicited, junk messaging. The two sides subsequently agreed that since the SMS system is defined as a "life-saving" service, the Home Front Command could use it exclusively in emergency situations.

Source: By upi.com on Aug. 13, 2012

Wednesday, 15 August 2012

Why Mobile Marketing Campaigns Reach More Customers

Not believe in the saying that a simple mobile marketing could churn up response rates? Look at the statistics below and think again. :)

Unlike social media, e-newsletters, billboard ads, or TV commercials, mobile marketing messages will most likely get through to consumers.

A recent infographic by Mogreet revealed that 98 percent of all SMS and MMS messages sent are opened.

In addition, Gene Sigalov of Content Marketing Institute says that within three minutes of being sent, 90 percent of all text messages are read by the recipient.

Texting a call to action
Content marketer Patricia Redsicker pointed to a study from Morgan Stanley that found 91 percent of people with cellphones keep them within arm’s reach at all time.

If all those people always have their phone right next to them at any time, day or night, what an opportunity to reach them if you’re doing mobile marketing,” she said.

Redsicker said SMS marketing messages should include a keyword that is easy to remember along with a short code and a call to action. For example, a text might read, “Text LOL to 34567 to Win Free iPod.”

“Then, give them a confirmation text that makes them feel good and important,” Redsicker said. ”[It could say] ‘Awesome, you rock.’”

Use mobile to build a customer contact list
Entrepreneur’s Gail Goodman suggests that shops use text message marketing in a way that benefits themselves and consumers.

“Customers entering into your retail establishment probably are carrying their cellphones on them,” she said. ”Build your contact list by inviting patrons to send a text message or scan a QR code. Put a sign at your cash register to encourage such activity while the shopping experience is still fresh.”

Offering a coupon or special offer for customers that do so can encourage people to sign up. “And you end up building your list without having to manually enter email addresses after deciphering handwriting on a sign-up sheet,” Goodman said.

Be everywhere
Shareef Defrawi of Zizinya Web Solutions said, “Mobile marketing is where it’s at, and where it’s at is wherever your customers happen to be. By optimizing and refining your mobile marketing campaign you can reach them at the moment they need you.”

Source: By Kylie Jane Wakefield

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Thursday, 2 August 2012

Brazil: 4 Reasons Why Brazil Is The Next Hot Mobile Market


We all know about “The Girl from Ipanema” and the world-famous supermodels like Gisele Bundchen. But Brazil is now on the world map in another way, this time for its explosive mobile consumer market and the business opportunities for investors and digital content developers alike.
Latin America’s once quiet tech growth is now entering its heyday, with global tech giants and investors flocking to its temperate climes. According to the recent Global Venture Capital Confidence Survey, investors see Brazil as the country with the most potential for rewarding investments in today’s uncertain global economy. Latin America, and Brazil specifically, has emerged as the next major opportunity in mobile, with 620 million mobile users in all of Latin America, and Brazil singlehandedly contributing 256 million mobile users to the region.
Here are four reasons why investors and entrepreneurs alike should be keeping an eye on Brazil – the sixth-largest economy in the world – and its hot mobile scene:
  • Making friends, and fast.
Brazil now has 50 million users on Facebook, with an astounding growth rate of 144 percent per year, making it the second biggest country on Facebook after the U.S., according social media analyst company Socialbakers. Brazil has by far the fastest growth in the region, with Haiti coming in second place at 91 percent annual growth and Mexico failing to make the top five.
As a whole, Latin America sees 1.6 new Facebook registrations every minute. Both developers and brands have a huge opportunity awaiting them on Facebook in Brazil, as this audience grows at a rapid rate and continues generating more page likes and becoming more deeply engaged with brands on Facebook.
Big consumer brands like L’Oreal, Nike and Smirnoff have already put a stake in the Brazilian Facebook competition, and all rank in the country’s top 10 brands on Facebook. They’re getting millions of Facebook fans from Brazil’s rapidly growing user base, indicating a huge marketing opportunity for non-Latin American brands to tap into Brazil’s Facebook audience.
After Facebook’s recent push toward expanding on mobile, the social network is now drawing 425 million mobile users. Mobile is already winning time over computers in the U.S., with smartphone users spending an average of 441 minutes per month on Facebook and computer users spending 391 minutes on the social network, according to data collected by comScore in March. And with Facebook’s recent introduction of the App Center in Brazil, there’s a chance for apps to make a big splash in Brazil’s mobile market.
  • Ready to play.
The Brazilian mobile market is eager to play games, and to consume apps in general. The Apple App Store in Brazil just started offering games in April 2012, and according to a recent report by analyst firm Distimo, Not only is Brazil now the biggest app market in Latin America, but its year-on-year revenue also far outpaced the U.S. App Store revenue growth, with Brazilian app sales growing 83 percent in the last year, compared to 44 percent growth in the U.S. Brazil ranks sixth in the world for App Store revenue growth according to Distimo, and its ranking will only rise over the next few years as mobile growth slows in booming countries like Japan and Russia.
  • Smartphone economics are changing.
Unlike the still-brutally-high data costs in the U.S., prices are actually dropping in Brazil as carriers offer competitive pricing plans. With prepaid plans the most popular model, the major carriers are offering data plans from 20 to 25 cents per day. Some carriers are even offering no-charge access to data-heavy services like mobile video streaming. Not only are cheaper data plans attracting more mobile users, but Apple manufacturer Foxconn has the potential to spur mobile growth by bumping up iPhone production in Brazil.
Foxconn has already set up shop with a plant in Brazil and has plans to ramp up its iPhone production, which to date has not been on a mass scale. Thus far, Apple has been bringing Chinese-manufactured parts and products into Brazil, and due to high import taxes, the iPhone 4S hit the Brazilian market with a nearly $1,500 price tag. Mass domestic production of the iPhone should cut prices dramatically.
In addition to the upswing in iPhone sales, Android devices are expected to hit the Latin American market in a big way this Christmas season. Unlike markets in the U.S. and  Europe, less expensive Android phones are the top-selling devices on carriers’ app stores. At Movile, we’re expecting that more than 20 million Android phones will be sold in Brazil over the next 12 months.
  • Building for speed.
Thanks to government support in the form of auctions that encourage telecom carriers to purchase 4G bandwidth at competitive prices, Brazil is laying the groundwork for widespread 4G access. Even George Soros threw his hat into the 4G bidding, with his recent purchase of Brazilian telecom Sunrise Telecomunicacoes signaling high expectations for mobile investments in Brazil.
All four of Brazil’s major telecom companies obtained licenses for 4G high-speed Internet capabilities in the recent auction, and have pledged to ready their 4G networks by April 2013 in time for Brazil to host the soccer World Cup. And looking at the long-term picture, the big telecoms are expected to offer 4G in all Brazilian cities with a population of 100,000 or more by the end of 2016.
Brazil has the building blocks in place to create a dominant mobile market: a supportive government, manufacturing resources and an eager consumer base. As its place in the global mobile market shapes up over the next few years, developers, entrepreneurs and investors would be wise to grab a stake in this promising mobile frontier before the competition gets too fierce.
Source: By Eduardo Henrique on 1st August 2012.
Do you want to feel it yourself? Contact us at +603 8996 4780 or sales@moceansms.com

Wednesday, 25 July 2012

China: Guangdong Mobile Sends 30 Million Warning Texts for Typhoon


Wow! 30 millions warning texts were sent as reminders to the subscribers to be extra careful about the storm, allowing the people to take precaution steps. At least it increases the awareness of the citizens though the storm can't be stopped.
As China’s southeast deals with the aftermath of tropical storm/typhoon Vicente, Guangdong Mobile (the local division of China Mobile) has revealed that it sent 30 million warning texts about the storm to subscribers in five cities, in cooperation with the provincial government. Mobile users in Shenzhen, Zhongshan, Zhuhai, Jiangmen, and Yunfu received reminders to be careful from the telecom company because those five cities were forecast to be most affected by the storm.
The news comes as Beijing’s government is being asked awkward questions about why it didn’t cooperate with telecom operators to warn mobile users about this past Saturday’s deadly rainstorm, which led to nearly forty deaths in the capital (and allegations that the real death toll might be much higher). As we reported yesterday, Beijing’s Meteorological Bureau claims it would have been impossible to send text message warnings to Beijing’s 20 million residents because its mass texting system is far too slow.
But China’s telecoms say that if the government had authorized them to send warning texts, there would have been no technological issues. All three major telecom providers in Beijing —China Mobile, China Telecom, and China Unicom — have now announced publicly that they would have no technical problems sending warning text messages to their entire networks within a short period of time. However, as China Telecom said yesterday, the companies are not legally permitted to send messages like that without the authorization of the relevant government organs.
The Guangdong government’s successful cooperation with its local telecoms just days after Beijing’s rainpocalypse certainly throws the Beijing government’s failure to do into sharp relief, coming as it does while families are still burying victims of the storm and many Beijing denizens are dealing with severe damage to their homes and property. The rain, of course, was going to cause damage and take lives whether text messages were sent or not. But how many lives might have been saved? How many ruined cars might have been moved to higher ground?
Source: By C. Custer on 24 July 2012.
Want to feel it yourself? Contact us at +603 8996 4780 or sales@moceansms.com.

Monday, 16 July 2012

Four Mobile Marketing Trends That Spell “Opportunity”


For small businesses that are weighing the value of a mobile marketing or mobile commerce program, a recent infographic on mobile trends from Outsystems® is packed with helpful insights.
The infographic highlights four mobile trends that small businesses will want to take advantage of:
1. The mobile boom is here and now. According to the infographic, there are 5.3 billion global mobile subscribers, representing 3 out of 4 people on the planet. By comparison, worldwide internet use in 2011 was only 2.3 billion. With more than double the adoption rate, mobile presents a huge opportunity for small businesses to reach potential customers.
2. To attract more local customers you need to optimize your web presence for mobile search. Web searches on smart phones have become much more common, quadrupling in number in 2011. Thirty percent of all restaurant searches are now performed on mobile devices, as are 17% of auto searches and 16% of consumer electronics searches. Mobile search has become critical for reaching customers who are nearby and ready to buy.
3. B2B customers are waiting for you to go mobile. Seventy-two percent of the U.S. workforce are using mobile phones, and nearly 95% of those are using smart phones. This highlights the important of optimizing your website and marketing programs for the mobile experience.
4. Mobile apps help customers buy from you. Confirming what we saw in a recent success story on B2C mobile apps, the infographic tells us that B2B customers are eager for apps as well. Seventy-five percent of B2B decision makers said that mobile apps increase productivity, and almost two-thirds said that apps enable faster decision-making. This is another clear indication that customers are ready for small businesses to join them in the mobile space.
How will you take advantage of these mobile trends in your marketing program?
Source: By Rohan Gandhi on 13th July 2012.
Do you want to feel it yourself? Contact us at +603 8996 4780 or sales@moceansms.com

Tuesday, 3 July 2012

US: SMS usage remains strong in the US: 6 billion SMS messages are sent each day


Have you ever calculated how many SMS messages do you send per day? 10? 50? more than 100? In fact, it's nothing shocking and this is why it makes SMS marketing is so popular nowadays and also the coming years.
In two recently published forecasts — the Forrester Research Mobile Media Application Spending Forecast, 2012 To 2017 (EU-7) and the Forrester Research Mobile Media Application Spending Forecast, 2012 To 2017 (US) — we looked at mobile and tablet content usage for games, music, video, and messaging across the US and seven countries in Western Europe. As content availability becomes more synonymous with handset choice, the forecast helps us understand the proportion of mobile commerce that we can attribute to those who use and pay for digital content.
Even with the increased use of instant messaging, SMS remains the workhorse of mobile — with a 14% increase in the number of SMS messages sent in 2011 compared with 2010. More than 2 trillion SMS messages were sent in the US in 2011, which equates to more than 6 billion SMS messages sent per day. Text messaging users send or receive an average of 35 messages per day. Although by 2017 SMS will dominate mobile content spend less than it does today, it will still remain significant.
SMS messages allow quick, direct communication that works on all types of phone. In addition, US adults are more than twice as likely to have adopted SMS as any other form of mobile messaging, such as email, MMS, or instant messaging. With more than 80% of the US population owning a mobile phone and with almost 70% of these phone owners regularly sending or receiving text messages, SMS will remain a significant part of the mobile landscape for the foreseeable future.
Source: By Michael O'Grady on 19th June 2012.
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Monday, 25 June 2012

23 Eye-Opening Mobile Marketing Stats You Should Know

Marketers are starting to realize that the mobile upswing isn't just a fad. Thing is, if you haven't already made an investment in mobile marketing, starting now could seem a little daunting. I mean, it's just one more thing to add to your ever-lengthening to-do list, right?

But that doesn't mean you shouldn't consider it, even if it just means you start mobile-optimizing your emails. Or maybe you invest in optimizing your site for mobile visitors. Or even do a little mobile SEO. Wherever mobile marketing stands on your list of priorities, there's no doubt it's here to stay -- and these stats should help you understand just how important it is, and perhaps help you prioritize your efforts.

23 Mobile Marketing Statistics You Should Know

The State of the Mobile Union

1) 1.08 of the world's 4 billion mobile phones are smartphones. 3.05 billion are SMS enabled. (Source: Microsoft Tag
2) Mobile internet usage is projected to overtake desktop internet usage by 2014. (Source: Microsoft Tag)
3) Apple and Android represent more than 75% of the smartphone market. (Source: comScore

Mobile Optimization
4) 74% of consumers will wait 5 seconds for a web page to load on their mobile device before abandoning the site. (Source: Gomez
5) 46% of consumers are unlikely to return to a mobile site if it didn't work properly during their last visit. (Source: Gomez
6) 71% of mobile browsers expect web pages to load almost as quickly or faster as web pages on their desktop computers. (Source: Gomez


Mobile Search
7) 7.96% of all web traffic in the U.S. is mobile traffic. That number skyrockets to 14.85% in Africa, and 17.84% in Asia -- up 192.5% since 2010. (Source: Pingdom
8) One half of all local searches are performed on mobile devices. (Source: Microsoft Tag
9) Mentioning a location in mobile ads and search results can increase click-through rates up to 200%. (Source: ThinkNear)


Mobile Commerce
10) Only 19% of US retailers have an M-Commerce app. (Source: eMarketer)
11) That might be okay, since only 4% of consumers prefer to shop via an app. (Source: eMarketer
12) 24% of US tablet owners use their tablets to shop 2-3 times per month; 20% use them to shop more than once per week; and 12% use them to shop every day! (Source: eMarketer
13) 29% of mobile users are open to scanning a mobile tag to get coupons. (Source: Microsoft Tag
14) 1 in 5 smartphone users scan product barcodes, and nearly 1 in 8 compare prices on their phone while in a store. (Source: comScore
15) 39% of instances where a consumer walks out of a store without buying were influenced by smartphones. (Source: Motorola Solutions


Mobile Social Media
16) 91% of mobile internet access is for social activities, versus just 79% on desktops. (Source: Microsoft Tag
17) Over 1/3 of Facebook's users access Facebook Mobile; 50% of Twitter's users use Twitter Mobile. (Source: Microsoft Tag
18) QR code scans increased 300% in 2011 compared to 2010. (Source: ScanLife)


Mobile Email Marketing
19) If all US mobile internet time was condensed into an hour, 25 minutes of it would be spent on email. (Source: Return Path
20) The entertainment, finance, publishing, and social networking industries see above average mobile email views compared to other industries. (Source: Return Path
21) From April to September in 2011, mobile email opens increased 34%, while webmail and PC opens decreased by 11% and 9.5%, respectively. (Source: Return Path
22) iPad users are loving it for email -- there's been a 73% increase in opens on those skinny little things. (Source: Return Path
23) Mobile email readership is at its peak on Saturday, and at its lowest on Monday. (Source: Marketing Technology Blog


Has the growth of mobile caused you to invest more in your mobile marketing strategy yet?


Source: By Corey Eridon on 21st June 2012.


Do you want to feel it yourself? Contact us at +603-8996 4780 or sales@moceansms.com.

Friday, 15 June 2012

Chief Marketer 2012 Mobile Marketing Survey: Mobile Goes With Everything

Call it the “new black” of marketing. Mobile seems to be integrating into campaigns of all types, and in fact is being used more as a bridge for cross-platform campaigns and less as a channel on its own.

That’s one finding from the latest version of the Chief Marketer Mobile Marketing Survey. Marketers tell CM that they are getting their messages into mobile primarily as a way to drive prospects or audiences to campaigns taking place elsewhere. Whether it’s a video that’s meant to be shared via social channels—increasingly accessed first on mobile devices—a QR code that drives commuters to a web site, or an SMS campaign sending out offers to be redeemed in stores, mobile is becoming the connective tissue whose most important role today is holding multichannel campaigns together.

“Everyone’s got a phone and keeps it close most of the day,” said one respondent. “Depending on your aim, you can reach a mass audience or one as targeted as a specific town, block or street. That makes mobile flexible and useful in ways other channels can’t manage.”

Fifty-seven percent of all survey respondents said they integrated mobile elements into their marketing last year, against 39% who said their brands did not use mobile, and 3% who did not know. (Figures don’t always total 100% due to rounding.) But only 30% said they ran self-contained or mobile-specific campaigns last year, while two-thirds of those polled did not. So for most of those who deployed campaign elements in mobile last year, the channel was a tactical asset rather than a strategic one.

But that pattern might change, and soon. More respondents (51%) said they plan to run more mobile-only marketing this year. And more than a quarter of those polled (26%) said they are at least undecided about whether to run a mobile-centric campaign in 2012, possibly adding to that 51%.

Those results suggest that mobile is morphing from a helper technology that makes other campaigns work better into a standalone, standout platform star in its own right—while retaining its capacity for providing “assists” for goals scored in other media.

Source: by Brian Quinton | Chief Marketer on Jun. 5, 2012

SMS to remain more popular than messaging apps

Mobile operators’ SMS revenues may be under pressure from messaging apps such as WhatsApp, but the overall SMS market is still expected to grow over the next five years. Informa Telecoms & Media forecast that global SMS revenues will increase at a compound annual rate of 3 percent, for total revenues in the period 2011-16 of USD 722.7 billion.

While operators in some developed markets will see slower growth or even a small decline in SMS revenues, the market researcher does not expect a uniform drop across the board. Globally, Informa forecasts that SMS traffic will total 9.4 trillion messages by 2016, up from 5.9 trillion in 2011. However, SMS’s share of global mobile messaging traffic will fall from 64.1 percent in 2011 to an estimated 42.1 percent in 2016. At the same time, mobile instant messaging traffic will increase from 1.6 trillion messages worldwide in 2011 to 7.7 trillion in 2016, doubling its share of global messaging traffic from 17.1 percent in 2011 to 34.6 percent in 2016.

While mobile IM will grow, the bulk of the revenues will still go to mobile operators. Informa forecasts that mobile operators will take USD 8.7 billion or 54 percent of total IM service revenues in 2016. Meanwhile, OTT messaging service providers’ share of IM revenues will climb over the forecast period from 37 percent in 2011 to an estimated USD 7.4 billion or 46 percent of total revenues in 2016.

Operators will also still profit from MMS and e-mail services. While MMS is expected to represent just 1.7 percent of global messaging traffic in 2016, at 387.5 billion events, MMS will represent 10.6 percent of global messaging revenues within the same timeframe, at USD 20.7 billion. E-mail will be the second revenue generator for mobile operators by 2016, generating an USD 32 billion in revenues, or 16.3 percent of total global messaging revenues, Informa estimates.

Source: by telecompaper on Tuesday 29 May 2012

Thursday, 14 June 2012

Using SMS to Power Customer Loyalty Programs

How do you feel if you received mobile coupon / voucher from restaurant, cafe and you will get discounted price when you dine in?

Customer loyalty clubs are awesome. You get your little punch card or barcode keychain at the time of sale and every time you go back and make another purchase you get points towards a reward. The reward usually comes in the form of a free product, special pricing, or branded merchandise. You know what we’re talking about: Buy 5 sandwiches and get the 6th free! So, how can we use SMS marketing to help drive the success of our loyalty rewards program? Let’s take a look at a three real world examples:


1) Starbucks Offers Mobile Coupons

Back in 2009, Starbucks ran a mobile coupon loyalty program in Mexico. The strategy behind the campaign involved not only rewarding loyal customers but also introduced Starbucks to new customers. Starbucks used a very traditional marketing channel – postcards – to encourage customers to subscribe to Starbucks’ SMS distribution list. By doing this, the customer would get a download link for a ‘buy one get one free’ mobile coupon. That was the part of the campaign to attract new customers. Existing customers were rewarded by an in-store display that prompted customers to text a different keyword to the same short code, which opted the customer in to an SMS list that offered discounts and offers. The cashiers at Starbucks were able to read the mobile coupons directly from the customers’ mobile phones at the time of sale. The current offer could be changed to encourage repeat customers.

The Takeaway:  An SMS campaign can be used to not only generate new customers with a static offer, but also to reward existing customers with coupons and offers that frequently change. The frequently changing offers give the existing customer subsequent reasons to visit the store.

 

2) Taco John’s Drives Participation

A more recent example comes from Taco John’s, which used a text message campaign early last year to drive participation in a customer loyalty program called “My Town Mania.” Customers were able to receive not only coupon offers, but also healthy living tips via SMS during the campaign’s six-week duration. As mentioned, the SMS campaign supported the “My Town Mania” loyalty program, in which customers could earn points by sharing photos and videos of their communities. Points could be redeemed for free food, gift cards, and merchandise.
The Takeaway: Taco John’s strategy ties in directly with another great mobile marketing campaign tip we covered earlier in this blog: tie your SMS marketing message to information that your prospect will want to see on a regular basis (e.g. the weather). In the case of Taco John’s, it was healthy living tips.

3) Vienna Beef Helps its Customers Reach Their Customers

The previous two entries were examples of business-to-consumer marketing via SMS. In this next example, we take a brief look at how a supplier acted as a third party to create an SMS business-to-customer program for its customers. The supplier was Vienna Beef, a hot dog maker based in Chicago. The pass-through businesses were restaurants that carried Vienna Beef products. The customers were hot dog lovers around the country. Vienna Beef offered its customers (restaurants) a ‘pre-packaged’ SMS campaign that the restaurant could in turn use to entice their customers (hot dog lovers) with offers and announcements. The restaurants would use point-of-purchase displays and other forms of marketing to promote the program. After the restaurant’s customers subscribed to the SMS list, the customer would receive coupons that could be redeemed by showing their mobile phone to the restaurant’s cashier. Restaurants owners had a great deal of control over the frequency and content of their store’s messages and offers, but Vienna Beef provided suggestions and support to restaurant owners who were charting new ground with this marketing strategy.

The Takeaway: Suppliers can develop creative customer loyalty SMS campaigns that can benefit each member of the sales chain, from the supplier (e.g. Vienna Beef) to the business (e.g. restaurants) to the customer (e.g. hot dog lovers). It’s a win-win-win for everybody involved.




Source: by Todd Jensen on June 8, 2012








Friday, 8 June 2012

Five Tips for Better Text-Message Marketing

Connecting with consumers when they’re on the go is more important than ever, and text message marketing (also referred to as SMS, or short message service marketing) can be a highly effective technique.
But the proliferation of mobile devices doesn’t guarantee marketing success. If your pitches don’t resonate with consumers and motivate them to act, then your efforts are for naught.
Here are five tips for writing marketing texts that get read and produce results:

1. Be brief and focused.
Your text message should be laser focused and succinct. There’s no room for fluff in mobile marketing. Know who your target audience is and speak directly to it. Leave out extraneous details and simply describe how to take advantage of your offer and its benefits.

2. Avoid hype, slang and abbreviations.
If your text message looks like spam, consumers will delete it without a second thought. It’s critical that you leave out anything that might seem too slick and promotional. That includes marketing hype like “amazing” offers, slang and text abbreviations, all of which cheapen the perception of your brand and can destroy your campaign.
3. Offer something of immediate value.
No one wants to receive texts from a company unless the messages offer something of immediate value. Because text messaging is an instantaneous medium, you should include real-time offers. Whether you’re providing information about a sale or a new product, the message should describe the benefits of acting now.
4. Identify yourself.
How often have you received a text that doesn’t identify the company or brand? Instead, you often see a phone number you don’t recognize and a vague message that could have come from any number of companies. And how often have you simply deleted those anonymous messages? It’s essential that you clearly identify your business or brand to avoid getting the spam treatment.
5. Make consumers feel special.
Don’t clutter consumers’ text message inboxes with offers and news they could easily get from your website or your brick-and-mortar locations. Instead, make recipients of your texts feel they’re special and have qualified for an exclusive promotion. Otherwise, they will most likely opt out of receiving any future texts from you.

Source: By SUSAN GUNELIUS on 28th March 2012.


Do you want to feel it yourself? Contact us at +603-8996 4780 or sales@moceansms.com

Thursday, 31 May 2012

SMS Will Remain More Popular Than Mobile Messaging Apps over Next Five Years

Mobile messaging apps is not a treat to mobile operator anymore. The foretasted figure for SMS traffic by 2016 is 9.4 TRILLION would be amazing and shocking to everyone.

Mobile operators' SMS revenues may be under pressure from mobile messaging apps such as WhatsApp, iMessage and others, but Informa Telecoms & Media forecasts that mobile operators will still generate a total of US$722.7 billion in revenues from SMS between 2011 and 2016.
"There will not be a uniform decline in mobile operators' SMS traffic and revenues as a result of the adoption and use of over-the-top messaging services," says Pamela Clark-Dickson, senior analyst, Mobile Content & Applications, at Informa Telecoms & Media. "Factors such as the operators' pricing strategies, and the penetration of smartphones and mobile broadband in a market will determine how quickly and to what extent substitution occurs," she adds.
"For example, operators offering integrated tariffs that include a balanced proportion of voice, SMS and mobile data, are continuing to see growth in their SMS traffic and less impact on their SMS revenues," says Clark-Dickson.

While Informa is forecasting either slowing growth or even a small decline in person-to-person SMS revenues in some developed regions and countries, total global SMS revenues will increase at a compound annual growth rate of 3% over the next five years. Western Europe will generate the highest amount of SMS revenues globally between 2011 and 2016, totalling US$174.1 billion, followed by Asia Pacific Developing, where SMS revenues will total US$173.8 billion between 2011 and 2016.
Globally, Informa forecasts that SMS traffic will total 9.4 trillion messages by 2016, up from 5.9 trillion messages in 2011. However, SMS's share of global mobile messaging traffic will fall from 64.1% in 2011, to 42.1% in 2016. At the same time, global mobile instant messaging traffic will increase from 1.6 trillion messages in 2011 to 7.7 trillion messages in 2016, doubling its share of global messaging traffic from 17.1% in 2011 to 34.6% in 2016.
Informa also forecasts that, by 2016, mobile operators globally will still be generating a higher proportion of revenues from mobile IM than the third-party providers of OTT messaging services will, at US$8.7 billion or 54% of total IM service revenues. However, the OTT messaging service providers' share of IM revenues will climb from 37% of total revenues in 2011, to US$7.4 billion or 46% of total revenues in 2016.
MMS remains a lucrative service for mobile operators, punching above its weight in terms of revenues. While global MMS traffic is expected to represent just 1.7% of global messaging traffic in 2016, at 387.5 billion events, global MMS revenues will represent 10.6% of global messaging revenues within the same timeframe, at US$20.7 billion.
However, mobile e-mail will be the second highest-revenue generator for mobile operators by 2016, generating US$32 billion in revenues, or 16.3% of total global messaging revenues. "Mobile e-mail is an important revenue-generating service for mobile operators, largely because they offer it as a service bundled with a mobile data plan," says Clark-Dickson. In addition to Research in Motion's BlackBerry services, mobile operators also generate revenues from their own-brand mobile e-mail services and from offering data plans that are specifically tied to mobile e-mail services that their subscribers can independently access on their devices.

Source: By cellular-news.com on 29th May 2012